These Terms & Conditions govern your access to and use of the jilivo online gaming platform. Please read them carefully before registering or placing any wagers. By creating a jilivo account, you confirm that you have read, understood, and agreed to these terms in full.
A plain-English summary of the most important points — but please read the full terms below.
You must be at least 21 years old to register and use jilivo. This is a strict legal requirement under Philippine regulations on casino-style gambling. Age is verified during KYC. Underage accounts are suspended immediately.
jilivo is operated for and directed at players located in the Philippines. Access from jurisdictions where online gambling is prohibited is not permitted. It is your responsibility to ensure that using jilivo is lawful in your location.
Each player is permitted to hold only one jilivo account. Duplicate accounts will be closed and any associated balances may be forfeited. Accounts are non-transferable and must be registered in your own legal name.
All bonuses, free bets, and promotional offers are subject to specific wagering requirements and conditions. Attempting to abuse bonus offers — including multi-accounting or collusion — will result in account suspension and forfeiture of winnings.
jilivo uses certified RNG technology and monitors all accounts for fraudulent activity, collusion, and cheating. Any account found engaging in unfair play will be suspended and winnings may be voided without prior notice.
jilivo reserves the right to update these Terms & Conditions at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. We will notify registered players of material changes via email.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jilivo ("jilivo," "we," "us," or "our") governing your access to and use of the jilivo online gaming platform, including all games, features, promotions, and services available at jilivo.xyz and any associated mobile applications or platforms (collectively, the "Platform").
By accessing the Platform, creating a jilivo account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
To register and use the jilivo Platform, you must satisfy all of the following eligibility requirements at all times:
jilivo reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension or closure.
To access real-money games and services on jilivo, you must register a player account. The following conditions apply to account registration:
jilivo reserves the right to decline any registration application at its sole discretion, without being required to provide a reason for such refusal.
You are solely responsible for maintaining the confidentiality and security of your jilivo account credentials, including your username, password, and any two-factor authentication (2FA) codes. The following obligations apply:
jilivo employs 256-bit SSL encryption across all pages and transactions. However, jilivo cannot be held liable for losses arising from your failure to maintain the security of your account credentials.
All financial transactions on the jilivo Platform are subject to the following terms:
Deposits:
Withdrawals:
All amounts are denominated in Philippine Peso (₱). jilivo does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.
jilivo offers various bonuses, free bets, cashback offers, and promotional incentives to eligible players. All such offers are subject to the following general conditions, in addition to any specific terms attached to each individual promotion:
All games available on the jilivo Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.
The following conduct is strictly prohibited on the jilivo Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
jilivo is committed to promoting responsible gaming and providing tools to help players maintain control over their gaming activity. We recognize that for some individuals, gambling can become problematic, and we take our duty of care seriously.
The following responsible gaming tools are available to all jilivo players directly from the account dashboard:
jilivo enforces the 21+ age requirement strictly and will not knowingly permit underage individuals to access the Platform. If you are concerned about a minor accessing jilivo, please contact our support team immediately.
For more information on our responsible gaming practices and available support resources, please visit our Responsible Gaming page.
All content on the jilivo Platform, including but not limited to software, source code, game content, graphics, logos, trademarks, trade names, text, images, audio, video, and the overall look and feel of the Platform (collectively, "jilivo Content"), is owned by or licensed to jilivo and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not include the right to:
Any unauthorized use of jilivo Content may result in account termination and may expose you to civil or criminal liability under applicable Philippine and international intellectual property laws.
To the fullest extent permitted by applicable law, jilivo's total liability to you in connection with your use of the Platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by you into your jilivo account in the thirty (30) days immediately preceding the event giving rise to the claim.
jilivo shall not be liable for any of the following, whether direct or indirect:
Nothing in these Terms shall limit or exclude jilivo's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.
The Platform is provided on an "as is" and "as available" basis. jilivo makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose.
jilivo collects, processes, and stores personal data in accordance with our Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Key points regarding your data:
For full details on how jilivo handles your personal information, please review our Privacy Policy.
Closure by You: You may close your jilivo account at any time by contacting our support team. Upon closure, any remaining balance (after deducting any applicable bonus funds subject to wagering requirements) will be returned to you via your verified payment method, subject to completion of any outstanding KYC requirements.
Suspension or Closure by jilivo: jilivo reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, in the following circumstances:
Where an account is closed by jilivo due to a breach of these Terms, jilivo reserves the right to withhold any balance pending investigation. Where fraud or financial crime is confirmed, balances may be forfeited and reported to the relevant authorities.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
In the event of a dispute between you and jilivo, we encourage you to contact our support team in the first instance to seek an informal resolution. Our support team is available 24/7 via live chat and will endeavor to resolve your concern promptly and fairly.
If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines for the resolution of any legal proceedings.
jilivo's decisions regarding game outcomes, account actions, and bonus eligibility are final and binding, subject to any applicable regulatory review process.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the jilivo Platform, please contact our support team:
For responsible gaming support or to activate self-exclusion, please visit our Responsible Gaming page or contact our support team directly. We take all responsible gaming requests seriously and process them immediately.
For general information about the jilivo Platform, our story, and our team, please visit our About Us page.
Now that you know how jilivo works, join over 500,000 Filipino players already on the platform. Fast GCash payouts, 200+ live casino tables, and a support team that's always there for you. Registration is free and takes under 3 minutes.
21+ only · Play responsibly · GCash withdrawals in under 15 minutes
jilivo is strictly for players aged 21 and above in accordance with Philippine law. Participating in real-money games involves financial risk. Please play responsibly and only wager what you can afford to lose. jilivo provides deposit limits, session timers, and self-exclusion tools accessible from your account dashboard. For more information, visit our Responsible Gaming page.